You can use Relay UK if you cannot hear or speak on the phone: dial 18001 then 0300 200 3100. Telephone: 0300 200 3100. Outside UK: +44 161 210 3086. Opening times: Our phone line opening hours 8. I’m Just Checking In to See If. “I’m just checking to see if” is a calm and polite alternative to “I just wanted to follow up.”. Moreover, we might also be able to use it when we want to offer some assistance to the person we are emailing. Usually, they’ll be happy to reply shortly after you send it. Always greet your customer by name, using the details on their original email. Equally, always sign off with your name, and a brief signature that explains who you are and your position in the company. This means that if the customer wishes to pursue the conversation with you, they can do so. 5. Follow it up later. Submit a request. Due to the large number of requests we receive, it is taking us longer than usual to respond. Please be patient with us, we will reply as quickly as we can. -. Follow-up #3: 11 days. Follow-up #4: 15 days. Follow-up #5: 19 days. Follow-up #6: 22 days. Looking at the data, it’s evident that you should spread your follow-ups out by roughly three to four days. The chart also shows that waiting more than four days typically leads to less of a chance of getting a response. 6GK2To.

how to follow up customer enquiries